In the event of a delay, you are entitled to the following compensation:
To apply for compensation, please contact the regional public transport company in the county where your journey with Öresundståg started. The following links will take you to the regional public transport companies' respective application form:
* Also for journeys from Kungsbacka and Åsa
** If the delay arose in and exceeded 30 minutes in Denmark, otherwise Skånetrafiken
For more information, please contact your regional public transport company.
When traveling with another carrier―either separately or in combination with Öresundståg―the carrier's own terms of travel apply.
For journeys prior to April 1, the previous Terms and Conditions of Public Transport in Southern Sweden apply.
If you have traveled with a Resplus Ticket consisting of two or more subsequent train journeys, and have been delayed, you apply for compensation using the Resplus form.